Privacy Policy

Privacy Policy

Introduction

Welcome to https://christian-marriage-counseling-gilbert-arizona.couplesresilience.com (referred to as “Christian Marriage Counseling Gilbert Arizona,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard data when you interact with our website, applications, services, and products.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the ways in which we process personal data when:

  1. You use our applications and services as an authorized user.
  2. You visit our website(s) linked to this Privacy Policy.
  3. We communicate with you via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information for different purposes. The data we gather includes:

  • Account Information: This may include your name, user ID, and password to create and manage your account.
  • Payment Information: Credit/debit card details, billing addresses, and payment history are required for processing transactions.
  • Financial Data: We might collect bank account information if you choose to link it for seamless payments.
  • Purchase History: Details about products or services purchased from our platform.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to recognize your device and provide personalized services.
  • Location Data: Geolocation data when you use our location-based services or give consent for tracking.
  • Feedback and Reviews: Your comments, ratings, and reviews help us improve our services.
  • Social Media Information: If you connect our services to your social media accounts, we may access your public profile information.
  • Product Interest: Data about the products you view, search for, or purchase assists in personalized recommendations.

We collect this data through multiple sources: user inputs (e.g., account settings), interactions with our platform (e.g., browsing behavior), and automated technologies (e.g., cookies). Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

We use cookies, a common technology for enhancing user experience and gathering analytics. Cookies are small text files stored on your device by our website or applications:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and navigation work correctly.
  • Preference Cookies: They remember your settings (e.g., language, location) to personalize content.
  • Analytics Cookies: Used to analyze user behavior and improve our services, including third-party analytics tools.

Users can control non-essential cookies through our Cookie Manager, allowing you to manage your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose it was collected for, or as required by law. Once the purpose is achieved or legal obligations expire, we delete or anonymize the data securely. This process ensures that your information is not retained unnecessarily.

Security Measures

Implementing robust security measures is crucial to protecting your personal data. We employ:

  • Encryption: Secure encryption protocols are used for data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict data security standards.
  • Access Controls: Only authorized personnel have access to sensitive data, and their actions are monitored.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are intended for adults, and we encourage parents or guardians to supervise their minors’ online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data where there is no valid reason for retaining it.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to or lodge a complaint about our data processing practices.
  • Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise these rights or have any data-related queries, please contact our privacy team via email at contact@christian-marriage-counseling-gilbert-arizona.couplesresilience.com or by post to the address provided on our website.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified through our website and/or directly to you. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, requests for access or deletion of data, or privacy-related inquiries, please contact us:

  • Email: contact@christian-marriage-counseling-gilbert-arizona.couplesresilience.com
  • Address: [Provide the physical address if applicable]